McKenzie Court Buddy
Helping You Represent Yourself
Family Law - Divorce – Financial resolution – Occupational order – Non molestation orders
Expert Assistance at a Fraction of Solicitor Costs
1. About Us:
This website; www.mckenziecourtbuddy.co.uk is owned and operated by McKenzie Court Buddy (“MCB”, “company”, “we”, “us”). Email: michelle@mckenziecourtbuddy.co.uk
2. Accessing Our Website:
This page (together with any documents referred to on it) tells you the terms of use of our website, whether as a guest or a registered user. Please read these terms of use carefully before you start to use the site. By using our site, you indicate that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, please leave the site and refrain from further use.
Access to our site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our site without notice. We will not be liable if for any reason our site is unavailable at any time or for any period.
3. Reliance on Information:
MCB is NOT a regulated law practice and we do not act as solicitors or barristers and do not represent a client in the same way that solicitors and barristers do. Rather, MCB provides a McKenzie Friend service (the Service) to litigants in person (either individuals or small and medium-sized enterprises) who are involved with, or may be contemplating becoming involved with, Family Court or Civil Court processes.
Nothing in this website constitutes professional or qualified legal advice. If you need legal advice, please contact a qualified solicitor. Any action you take upon the information on our website is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our site, or by anyone who may be informed of any of its contents.
4. Our Liability:
The material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we, other members of our group of companies, and third parties connected to us hereby expressly exclude:
This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.
5. Intellectual Property Rights:
We are the owner or the licensee of all intellectual property rights in our site and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
You may print off one copy and may download extracts of any page(s) from our site for your personal reference. You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences, or any graphics separately from any accompanying text. Our status (and that of any identified contributors) as the authors of material on our site must always be acknowledged.
You must not use any part of the materials on our site for commercial purposes without obtaining a licence to do so from us or our licensors.
If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately, and you must, at our option, return or destroy any copies of the materials you have made.
6. Client Confidentiality:
The Company is registered with the Information Commissioner's Office, and a Designated Director acts as a Data Controller under the terms of the Data Protection Act 1998. For full details, please visit our Privacy Policy.
7. Fees and Other Charges:
The Company operates a basic cost unit of one hour broken down into 15-minute increments. Charges will apply to every 15 minutes of time expended (except for an initial 30-minute free telephone consultation), unless a fixed charge has been applied to specific products. Should there be any supplementary questions arising from the work done by MCB, or ancillary issues are raised, these will be dealt with at no extra charge unless the work involved would go beyond the simple clarification of outstanding points. Where a fresh thread of work is involved, a fee will be charged at the Company's standard rate. Other charges and reasonable disbursements may apply. The Scale of Fees refers.
All fees are payable in advance directly via link or, if agreed by bank transfer. No VAT is charged on our fees. Once a customer requests us to carry out work, we will email an invoice from PayPal. This can be paid by either debit/credit card or through the customer’s own PayPal accounts. Work will not commence until funds are received.
We reserve the right to apply an admin fee of £50 in the event of cancellation of our attendance at a pre-booked court hearing due to a client's decision.
8. Ownership of Supplied Material:
All documents and any other material supplied by the client to the Company in the course of the Company’s work for a client remain the property of the client. Such material will be properly safeguarded by the Company while in their possession. At the conclusion of a case or at such time as the Company ceases to be engaged by the client, all material supplied by the client will be returned by the Company to the client.
The Company will keep its own records of each case with which it has been involved. Client confidentiality will be maintained at the conclusion of the engagement. All records will be held securely.
9. Viruses, Hacking, and Other Offences:
You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs, or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored, or any server, computer, or database connected to our site.
10. The Company’s Commitment to the Client:
The Company is engaged as the client's agent in the case of a consumer complaint, employment dispute, or alternatively, as the client's McKenzie Friend in the case of Family Court or civil proceedings. The Company will provide regular updates and advice throughout the support process.
The Company may provide services using its own agents, legal professionals, and employees where necessary to further the client's interests. This will not be done without the client's consent, and any additional cost implications will be discussed and agreed with the client beforehand.
The Company cannot act for the client as a solicitor or barrister would and cannot represent them or speak for them in court without specific court permission. However, should the client wish, a member of the Company will accompany the client to court for moral support, assistance with documents, and quiet advice during a hearing.
11. Cancellation of Service:
A client may cancel their engagement of the Company at any time. Such cancellation must be in writing, and if initially indicated verbally, this must be confirmed in writing. The client is liable for all fees and any other charges up to the date of cancellation.
12. Complaints:
The Company takes any complaint seriously. All complaints will be thoroughly investigated, and the results, including any proposed remedy, will be notified to the client within 14 days. Complaints about the Company's services must be notified to the Company within 28 days of delivery of the service.
13. Governing Law:
These Terms and Conditions of Business shall be governed by and constructed in accordance with English law. Disputes arising in connection with these Terms and Conditions of Business shall be subject to the exclusive jurisdiction of the English courts.
14. Amendment:
The Company reserves the right to add, delete, or modify these Terms and Conditions at any time without prior notice. Any amendments will be brought to the notice of clients.
15. Your Concerns:
If you have any concerns about material which appears on our site, please contact Michelle Powles: michelle@mckenziecourtbuddy.co.uk.
December 2024