Privacy Policy

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McKenzie Court Buddy
Effective Date: December 2024
Last Updated: December 2024

At McKenzie Court Buddy ("we", "our", "us"), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website www.mckenziecourtbuddy.co.uk, use our services, or otherwise interact with us.

By using our website, you agree to the terms of this Privacy Policy. If you do not agree with any part of this policy, please do not use our website.

We collect different types of information to provide and improve our services to you. This includes:

• Contact Information: When you get in touch with us (e.g., through email or contact forms), we may collect your name, email address, phone number, and any other information you choose to provide in your communications.
• Client Data: If you engage our services, we collect information relevant to your case, such as details about your legal issue, documents, and correspondence.

• Technical Data: We may automatically collect information about how you access and use our website, including your IP address, browser type, device type, operating system, and browsing activity on our site. This data is collected through cookies and other tracking technologies to help us improve the functionality and user experience of our website.

We use the personal information we collect for the following purposes:

• To Provide Our Services: To respond to your inquiries, provide legal support, and assist with your case as a McKenzie Friend.
• To Communicate with You: To send updates about our services, relevant information, and important notices regarding your case or any changes to our policies.
• To Improve Our Website: To analyse and improve the performance of our website, enhance user experience, and tailor content and advertisements to your preferences.
• For Legal and Regulatory Compliance: To meet our legal obligations and protect our legal rights.

We take the privacy and security of your personal information seriously. We implement a range of physical, electronic, and administrative safeguards to protect your data, including:

• Encryption of sensitive information transmitted via our website.
• Regular security updates and monitoring of our systems.
• Restricted access to your data, only granting access to employees or contractors who need it for business purposes.

While we take every reasonable step to protect your data, please note that no method of online transmission or storage is 100% secure, and we cannot guarantee the absolute security of your data.

We will never sell, rent, or trade your personal information to third parties. However, we may share your information in the following situations:

• With Service Providers: We may share your data with third-party service providers who assist us in providing services such as IT support, email communications, or payment processing. These third parties are obligated to protect your data and are not permitted to use your information for any other purposes.
• Legal Compliance: We may disclose your personal information if required by law, such as in response to a subpoena, court order, or other legal process, or if we believe such action is necessary to comply with legal obligations or protect our rights.
• Business Transfers: In the event of a business merger, acquisition, or asset sale, your personal information may be transferred to the new owners, but you will be notified of any such change in control or use of your data.

You have the right to:

• Access: Request a copy of the personal information we hold about you.
• Rectify: Request corrections to any inaccurate or incomplete information we have about you.
• Delete: Request the deletion of your personal data, where it is no longer necessary for us to retain it, or where you withdraw your consent.
• Restrict Processing: Request that we limit the processing of your personal information in certain situations.
• Object: Object to our processing of your personal data in some circumstances, including where we process your information based on legitimate interests.
• Data Portability: Request to receive a copy of your personal data in a structured, commonly used, and machine-readable format.

If you wish to exercise any of these rights, please contact us using the information provided at the end of this policy.

We use cookies and similar tracking technologies (such as web beacons) to improve your experience on our website. Cookies are small files stored on your device that help us identify you and remember your preferences.

You can control how cookies are used by adjusting the settings in your browser. Please note that if you disable cookies, some parts of our website may not function properly.

For more information, please refer to our Cookie Policy [insert link to Cookie Policy].

Our website may contain links to third-party websites. Please be aware that we are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

Our website is not intended for children under the age of 16, and we do not knowingly collect or process personal data from children. If we learn that we have inadvertently collected data from a child under the age of 16, we will take steps to delete that information.

We reserve the right to update or amend this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

McKenzie Court Buddy
Email: michelle@mckenziecourtbuddy.co.uk

Effective Date: December 2024
Last Updated: December 2024